Refund Policy

Last updated: March 2026

Thank you for choosing PlanovAI. We are committed to providing a high-quality project management AI collaboration experience.

1. Subscription Refunds

As we provide digital services and AI computing resources, we generally do not offer refunds for consumed credits. You may cancel your subsequent subscription at any time if you are unsatisfied.

2. Exceptions

If you are unable to use the purchased service due to a system failure, please contact us within 7 days of purchase. We will issue a pro-rated refund or compensate with management credits based on the circumstances.

3. Refund Process

All refund requests must be sent via email to [email protected]. Processing typically takes 5-10 business days.

4. Final Authority

PlanovAI reserves the right of final interpretation for the refund policy.